Returns, Refunds & Exchanges Policy

How to return an item

Your item must be unopened and in its original unused condition to be accepted for return, unless there is a manufacturer defect with the item. You must return the item within 15 days of your purchase/order date to be eligible. You then must call or email us first to receive a Return Authorization Number. All Returns, Refunds, or Exchanges will not be valid without a Return Authorization Number. When you receive your Return Authorization Number you can mail your Return or Exchange to the address listed below.

Jeff's Specialty Sports
PO Box 5549
Pasadena, CA 91117

Include in your package a letter stating the reason for your Return or Exchange and the original receipt as well.

Return Exceptions

Items that cannot be returned include special order items, some dropshipped items, and anything used or opened in any way.

Restocking Fee

All returned items are subject to a 20% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order (unless our mistake).

Exchanges

You will not be subject to a restocking fee in this case, but you still will have to pay return shipping and handling.

** Please insure your package when sending back to us. We will not be responsible for lost or stolen merchandise. **